ONKYO BD-SP809 Manuel d'instructions télécharger pdf (Page 52)

12. TROUBLESHOOTING

Problem Tip

No power. Check if the AC cord is properly connected.

Unplug the AC cord once, and wait for 5-10 seconds and then plug it in again.

No sound or picture. Check if the connected TV is turned on.

Check if the connections are made securely and correctly.

Check whether the connected TV or other device supports HDCP. (This unit will not

output a video signal unless the other device supports HDCP.)

Check whether the output format of this unit (HDMI FORMAT) matches the

supported input format of the other connected device.

Press and hold [B (play)] on the front panel for 5 seconds to change the setting

back to its default.

No reaction to the remote control. Connect the unit to the power outlet.

Point the remote control at the unit.

Insert the batteries with the correct polarity.

Insert new batteries in the remote control.

No audio / video signal on the display device

via HDMI cable.

If the unit is connected to an unauthorised display device with an HDMI cable, the

audio / video signal may not be output.

Perform an HDMI cable hotplug, wherein you disconnect the HDMI cable from the TV

and this unit and then reconnect it to both the devices while they are powered on.

Ensure that your HDMI cable is certified.

When “HDMI Output” is set to “AV Split (Main:V, Sub:A)”, the video signal is output

from HDMI OUT MAIN jack and the audio signal is output from HDMI OUT SUB

jack.

No high-definition video signal on the TV

screen.

Does the disc contain high-definition video? High-definition video is not available when

the disc does not contain it.

Does the TV support high-definition video? High-definition video is not available when

the TV does not support it.

No 3D video on the TV screen. Check if your TV is 3D capable.

Use a 3D compatible HDMI cable to connect the 3D capable TV.

Set “3D Output” to “Auto (XX)”. (Refer to page 38.)

Wear 3D glasses and make sure they are switched on and in sync with your TV.

Check the battery levels of your glasses.

Refer to your 3D TV’s user manual for more information.

No audio signal from the loudspeakers of the

TV screen.

Assign the audio input of the TV to the corresponding video input.

Ensure that the TV's speakers are turned on in the TV menu.

No audio signal from the loudspeakers of the

audio system.

Turn on the audio system.

Set the audio system to the correct external audio input.

Increase the volume level of the audio system.

Distorted picture. Sometimes a small amount of picture distortion may appear. This is not a malfunction.

Connect this unit directly to the TV. If the audio / video cables are connected to a

VCR, pictures may be distorted due to the VCR copyright protection system.

Completely distorted picture or black / white

picture with Blu-ray Disc™ / DVD.

Make sure the disc is Region compatible or otherwise compatible with this unit.

No sound or distorted sound. Adjust the volume.

Check if speakers are connected correctly.

Check the HDMI connections.

Check the settings in “Audio Out” menu.

Others

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ONKYO BD-SP809 Manuel d'instructions Page 52

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